Technical Support

"I just have to tell you how great it is to work with a company that has such a good support team, it is a joy to talk to someone who knows the product and wants to help us make it work."

AvanTax eForms User Guide

  

Our technical support team is the best in the business, and is committed to providing support that exceeds expectations. Since our first release 39 years ago, our clients have relied on the technical expertise of our friendly support team to answer quesitons and resolve problems quickly and kindly.

But don't just take our word for it, see what our clients have told us.

Support is available and accessible all year round by phone, chat or email. We're committed to answering your questions promptly and courteously and make every effort to answer each call as it comes in. If you do get to our voice-mail system, please leave a detailed message and we'll call you back as quickly as we can.

We've produced a series of video and written guides to answer the most commonly asked questions. We call them our QuickHelps and they're a great resource to help you get the most out of eForms.

You can find our QuickHelps here

   

We've also produced a series of Video and Written Guides to help with your most frequently asked questions. You can check them out here:

English Technical Support

   

800 268 3211 (option 1)

Live chat  

Remote connect  
(click only when instructed)

Soutien technique en français

   

800 268 3211 (option 2)

Clavardage en direct